Privacy Policy

1. Parties

This is the Privacy Policy of hoster.solutions (hereinafter referred to as "we" or "our"). This Privacy Policy discusses the ways in which we collect, use, store and disclose information collected from our Clients, visitors to our websites and, in some cases, visitors to our Clients' websites ("Users"). Terms written with a capital letter but not defined in this policy have the meaning given to them in our Offer.

2. Purpose

The nature of internet business requires us to collect information from users. Although this policy is called a "Privacy Policy", it discusses all ways in which we use information received directly or indirectly from our users, including personal information collected by us ("PI") and other anonymous information ("AI") (collectively "Information"). Information transmitted, collected, processed or otherwise provided to us by users is not necessarily considered private by us. Please carefully review this Privacy Policy to determine how we process this information.

3. Acceptance of Policy

You accept this Privacy Policy by using our website (hereinafter "Site"), placing an order with us for Services, products (as defined in the Offer) or joining our email list.

4. Changes to Policy

If we make any material changes to this Policy, we will notify you by email, post a notice of such changes on the Site, or mark our Privacy Policy on the Site as updated. You agree to our use of electronic means to communicate with you for the purposes of this Policy. If you do not agree to the changes in this Policy, we will continue to maintain and use previously collected PI in accordance with the Policy in effect as of that date.

5. Information We Collect; Use of Information.

5.1. General Provisions

We may use PI as required or permitted by law, including in response to legal process (court order, subpoena, etc.). We will use commercially reasonable measures to limit the disclosure and use of such PI. We may use PI in connection with the assertion or defense of legal claims.

5.2. Information Contained in Your Customer Record

Users who are our clients may provide us with their name, address, phone number, username, credit/debit card or bank information, and other personal or confidential information, as well as other information that we need to provide them with Services, products. We may also receive customer information from third parties such as credit reporting agencies, as well as collect information about our customers' use of Services, products. This information may be linked to information provided to us by our customers to create an administrative record, and is called "Registration and Payment Information".

5.3. User Requests

Users who contact us with questions may provide us with additional information to help us resolve their questions or help us in our business ("User Request Information").

5.4. Anonymous Information

We collect AI regarding your use of the Site, such as computer-related information (the type of browser you use, your internet protocol address, the last URL visited, and the date and time of your login). We send a "cookie" or "pixel tag" to your computer that contains an identification number unique to the computer you are using. You may refuse to provide us with such information and/or refuse cookies in your browser, although some of our features or services, products may not work properly as a result, and some services, products may be unavailable. We use this information to improve the usability of the Site, to adapt our Site to its visitors, to understand how our Site is used, to research and verify proper behavior on the Site, and to monitor the security and integrity of the Site.

5.5. Third Party Agents - Access and Use of PI

We may contract with third parties to assist us in our business, including hosting the Site, hosting data (including PI and AI), advertising services, authorization and payment processing, fulfillment of product orders and processing returns. Such third parties agree with us in writing to maintain your confidentiality at least at the level of protection established in this Privacy Policy.

5.6. Unrelated Third Party Links and Information

Our Site may contain links to other websites or other information and materials provided by third parties (e.g., links to third-party social media websites). We do not own or control such other websites or third parties and are not responsible for information presented on these websites or in such materials. We do not control and are not responsible for their privacy policies or information collected on such third-party websites.

6. Your Access and Ability to Modify PI

You may request access, update and correction of inaccuracies in your PI by contacting us as indicated below. For security purposes, we may request PI from you in connection with such access. You may also: change your information through the control panel in your account or request deletion of information regarding your requests by contacting us through support.

7. Deletion and Retention of PI

You may request that we delete your personal information, and we will try to satisfy such requests. However, we may retain and use PI for such periods of time as required or permitted by law or best business practices.

8. Security

We have implemented technical, physical and administrative security measures designed to protect PI from loss and from unauthorized access, use and disclosure of any information. Passwords are stored on our server in encrypted form. We have ways of storing personal information designed to store personal information if necessary for the purposes stated above, or otherwise to comply with legal requirements. Unless otherwise stated in this Privacy Policy, our employees are required to maintain the confidentiality of the information set forth herein.

9. Reviews

In accordance with our Offer, you may leave a review in connection with your use of Services, products. We may at our discretion use confirmation to promote our Services, products as stated in our Terms. In connection with our use of your review, you thereby agree that we may use your name, surname, last name, home state, voice or image and/or contact information in connection with the publication of the review. If at any time you want us to stop using your review, contact us using the support appeal, and we will stop using the review shortly after processing your request.

10. Cookies

We use cookies on our website to optimally configure the operation of our website, and may help simplify use when navigating our website.

A cookie is a small file placed on your device that allows you to use the features of our website. For example, cookies allow us to identify your device and protect your access to the Website. They allow the Website to store data such as:

login data (IP address of the login device, login time, location from which the login attempt is made);
browser type;
demographic data (age group, gender);
data about how you browse the Website (which sections you visit, which products interest you).

We use cookies to:

Ensure effective and secure functioning of the Site; we use cookies to enable and support our security features, as well as to detect malicious activity on our website;
Understand, improve and research products, features and services, including when you access our Website from other applications or devices, such as your work computer or mobile device;
Recognize regular visitors to the Site; cookies help us show you the information you need and personalize your content; cookies also help avoid re-registration or re-filling of information by you each time you visit the Website;
Analyze your habits so that the Website's functioning is convenient, efficient and meets your needs and expectations, for example, ensuring that Visitors can easily find everything they are looking for;
Measure flows of information and data sent to our website; we use cookies to collect statistical data about the number of Website users and their use of the Website;
Targeting and advertising; with the help of cookies we can collect information so that only relevant content is displayed for the browser, creating various target groups; we can use cookies to show you relevant advertising both on our website and outside of it.

We may, to the extent permitted by applicable law, link data obtained from cookies with other information obtained about you from other legal sources (e.g., information about the use of services, products, in the account, etc.).

10.1. Cookies Used on the Website

Each time you visit our website, long-term (persistent) cookies may be created that remain in your browser after registration and will be read by us when you return to our website or a partner site that uses our services, products, and are not deleted after you finish browsing our website, as well as short-term (session) cookies that expire and are deleted after you finish browsing our website (i.e., they are usually stored during your current visit to our website or browsing session).

Many web browsers allow you to manage your preferences. You can configure your browser to refuse cookies or delete certain cookies. You can manage other technologies the same way you manage cookies using your browser settings.

However, we note that necessary cookies, as indicated below, are necessary for the functioning of our website, and in case of your objections, we will not be sure of the proper functioning of the website or any of its parts or functions.

Below we provide the main types of cookies used on the Site, depending on their types, collected data and storage duration.

10.2. Cookies Used by the Company

10.2.1. Strictly Necessary Cookies

These cookies are necessary for the operation of our website. They include, for example, cookies that allow you to store information filled in by you during a browsing session, and allow you to log into secure areas of our website. Without these cookies, the website would not work or its functioning may be seriously impaired.

10.2.2. Preferences/Functional Cookies

This improves the functional characteristics of our website and makes it easier for you to use. These cookies remember settings chosen by Visitors (e.g., language and timezone settings). By using these cookies, Visitors can avoid changing settings each time they visit the Website. These cookies also remember changes you make on the website (e.g., in case you leave a comment on the website). These cookies do not track your behavior on other websites.

10.2.3. Analytical/Performance Cookies

These cookies show us whether a Visitor has visited our website before. Analytical cookies allow us to recognize and count the number of users of our website and see how these users move around our website. We also use cookies to understand, improve and research products, features and services. For example, analytical cookies can show us which sections are visited more often, help us register website malfunctions, etc.

10.2.4. Marketing, Targeting and Advertising Cookies

These cookies record your visit to our website, the pages you visited, and the links you followed. We will then use this information to make the advertising displayed on it match your interests. Advertising cookies allow us to know whether you have already seen a specific advertisement or a certain type of advertisement, and how much time has passed since it was viewed. We may use cookies set by another person to provide advertising that is more targeted to you. They are also used so that we can see certain advertisements only a certain number of times, and to help measure the effectiveness of advertising.

10.3. Third Party Cookies

Advertising cookies are some advertisements that you may see on our website that have been provided by other legal entities. Some of these organizations use their own cookies, analyzing how many people have seen a specific advertisement or how many people have seen it more than once. Companies that create such cookies apply policies that they have developed themselves, and we cannot influence the creation or storage of such cookies. We recommend that you separately inquire about the Privacy Policy regarding cookies of these companies, which will be posted on their websites.

Other third-party cookies - on some web pages of our Website, other entities (e.g., social networks) may also use their own anonymous cookies, designed so that programs or applications developed by them meet your needs. Due to the peculiarities of cookie functioning, our website does not have access to information transmitted by these cookies, just as other organizations do not have access to information collected using cookies installed by us.

10.4. Refusing or Blocking Cookies

Many web browsers are configured to automatically accept cookies. Visitors may at their discretion block or delete cookies and similar unique identifiers if their browser or device settings allow them to do so. However, if you refuse cookies or other similar technologies or block them, some features of the Website may be unavailable to you or they may not work as efficiently.

However, we draw your attention to the fact that necessary cookies are necessary for the functioning of our Website, and in case of your objections, we will not be sure of its operation.

You may request that we delete all data about you collected and processed using cookies by contacting us through support by writing a ticket. Such data will be deleted no later than within 28 days after contacting us in the above manner.

10.5. Final Provisions

This Cookie Usage Policy may be updated by the Company.

The Company will inform Visitors about updates by providing a new version of the Policy regarding cookies. For this reason, we recommend that you periodically visit our website, where you will always find the latest version of this Privacy Policy.

This Privacy Policy applies from the moment it is announced on the Site.